by Dan Fiehn | Jan 29, 2023 | News, Leadership
Introduction Eight years ago, I wrote an article highlighting email’s negative impacts on my productivity levels. By analysing my inbox data, I estimated that email consumed 20% of my time at work. This insight drove me to change my practices and become...
by Dan Fiehn | Dec 24, 2022 | News, Leadership
Introduction As a business leader, you know how important it is to ensure that the technical side of your organisation is running smoothly and efficiently. However, do you know if the right technology decisions have been made to support the future? If you are a...
by Dan Fiehn | Oct 17, 2022 | News, Leadership
Introduction – Leadership Lessons for success “Systems are back up.” Four words that no IT executive wants to hear. It’s a bittersweet feeling; without question, the first reaction is instantaneous relief. However, this is short-lived....
by Dan Fiehn | Jan 1, 2022 | News, Innovation, Leadership
Have you noticed that Insurance has suffered a loss in trust more than any other in the financial services sector? Long call centre queues, damaging publicity around pricing and disappointed claimants have undermined customer confidence. Have you also noticed that we...